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The use of telehealth has increased during the last few years due to the COVID-19 pandemic, since all the health systems were forced to limit the services offered to those who sought help, which significantly affected the treatment of every illness that was not related to said sickness (Doraiswamyet al., 2020). This also affected the services provided to people who live with HIV (PVVIH, according to term in Spanish) and it started the use of telehealth in several healthcare offers, which is understood as the remote healthcare services provided through telecommunications technology in order to help patients (Health Resources and Services Administration, 2022). The services that telehealth encases are psychoeducation, remote monitoring of medical conditions, psychological and psychiatric services, medical examinations through videoconferences and the review of medical records, among other activities that clinical personnel might be able to cover with the use of technology.
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